ShareASale releases new partner Help Center and ticketing support groupEducation 

ShareASale releases new partner Help Center and ticketing support group

As part of our commitment to continuously enhance your experience on our platform, we’re thrilled to release ShareASale’s new Help Center and ticketing support group– offered tomorrow, May 17.

Please keep in mind: We are upgrading the Help Center and ticketing support group at 3pm CT on Tuesday, May 17. Gain access to may be momentarily unavailable but will be total by end of service day. If you currently have an open assistance demand in the previous ShareASale ticketing system, this will instantly be moved to the brand-new ZenDesk system during this time and you will get emailed guidelines on how to access as soon as complete.

What is the brand-new Help Center and how do I gain access to

it? Powered by Zendesk’s acclaimed customer support software, ShareASale’s new Help Center is an all-in-one assistance center created to drive partner success. Check out the site for access to articles, videos and guides on topics consisting of program training, development chances, market and sector insights and partner recruitment, as well as general assistance and optimizations. The Help Center is also where you can send a ticket to ask for further assistance from our group of specialists.

To.
gain access to the new Help Center and submit a ticket:

What are the benefits of the new Help Center?

ShareASale’s modern-day Help Center accelerates our customer-first approach, making resources quicker offered to all partners. If you can not find responses to your questions, simply raise a ticket through among the above techniques. You will be asked to pick your account type and address some preliminary concerns to assist us understand the scope of your demand and offer feedback. The more details you can supply, the simpler it is for us to assist.

Start.
using the Help Center Today for:

  • 24/7.
    access to appropriate partner resources
  • Sped up.
    reaction times
  • Defined.
    ticket fields to increase action relevancy
  • Real-time.
    support feedback
  • Direct.
    access to group of professionals

Alexandra Forsch, president of Awin US, states, “ShareASale’s new Help Center elevates our capability to bring long-term success to customers by providing direct access to specialist assistance, pointers on how to reinforce relationships with partners, and finest practices for scaling programs. The platform also enables our partners to quickly get answers to any concern through either a devoted article or by a member of the team. We are delighted to offer yet another resource to assist you discover success in the affiliate channel.”

We hope you will discover value in our new Help Center and ticketing assistance feature and anticipate your feedback. You can visit it here or straight within the UI beginning tomorrow, May 17.

For any.
questions, please contact shareasale@shareasale.com!.?.!

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